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Last Updated: 04/18/2023
SunWorks Landscape Partners (“SunWorks”, “we”, or “us”) wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through:
Websites operated by us from which you are accessing this Privacy Policy (the “Websites”);
HTML-formatted email messages that we send to you that link to this Privacy Policy or other communications with you;
Offline business interactions you have with us.
Collectively, we refer to the Websites, emails, and offline business interactions as the “Services”.
“Personal Information” is information that identifies you as an individual or relates to an identifiable individual. The Services collect Personal Information, including:
Name
Email address
Telephone number
Postal address
IP address (we may also derive your approximate location from your IP address)
Other information you may disclose to us when you contact us, for example, your title or company
We and our service providers collect Personal Information in a variety of ways, including:
We collect Personal Information through the Services, for example, when you send us a request or message through the Services, attend one of our events, contact customer service, or participate in a survey.
We receive Personal Information from our affiliates Alpine Investors, Alpine SG, and other affiliated Alpine portfolio companies.
We receive your Personal Information from other sources, for example, publicly available databases
We need to collect Personal Information in order to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
We and our service providers use Personal Information for the following purposes:
To respond to your inquiries and requests, when you contact us via one of our online contact forms or otherwise, for example, when you send us questions or request information from us.
To assess, develop and follow up on business opportunities about which you contact us.
To send administrative information to you, such as changes to our terms, conditions, and policies.
To send you commercial emails, with information about our services, events, and other news about our company.
To better understand your interests and preferences, and other analysis, so we can improve our Services.
We may aggregate and/or anonymize Personal Information so that it will no longer be considered Personal Information. We do so to generate other data for our use, which we may use and disclose for any purpose, as it no longer identifies you or any other individual.
For audits, to verify that our internal processes function as intended and to address legal, regulatory, or contractual requirements.
For fraud prevention and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft.
For enhancing, improving, repairing, maintaining, or modifying our services, as well as undertaking quality assurance measures.
For identifying usage trends, for example, understanding which parts of our Services are of most interest to users.
For determining the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users.
We disclose Personal Information:
You can find information about our affiliates here.
These can include providers of services such as website hosting, data analysis, fraud prevention, information technology and related infrastructure provision, customer service, customer relationship management, marketing, email delivery, auditing, and other services.
We may also use and disclose Personal Information as we believe to be necessary or appropriate:
We and our service providers may collect Other Information in a variety of ways, including:
Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the version of the Services you are using. We use this information to ensure that the Services function properly.
Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, and other traffic data. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience. We also gather statistical information about use of the Services in order to continually improve their design and functionality, understand how they are used, and assist us with resolving questions regarding them. We do not currently respond to browser do-not-track signals. If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting a particular cookie (or cookies) from a particular website. You may also wish to refer to allaboutcookies.org. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Services.
Pixel tags (also known as web beacons and clear GIFs) may be used to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Services and response rates.
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, we may use and disclose it for the purposes for which we use and disclose Personal Information as detailed in this Policy. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.
We give you choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt out from:
If you no longer want to receive commercial emails from us on a going-forward basis, you may opt out by emailing us at info@orionservicesgroup.com.
If you would prefer that we discontinue sharing your Personal Information on a going-forward basis, please let us know by emailing us at info@orionservicesgroup.com.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing related emails from us, we may still send you important administrative messages, from which you cannot opt out.
We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.
The criteria used to determine our retention periods include:
The length of time we have an ongoing relationship with you and provide the Services to you;
Whether there is a legal obligation to which we are subject (for example, if certain laws require us to keep records for a certain period of time before we can delete them);
Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
Unless we request it, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, or criminal background) on or through the Services or otherwise to us.
The “LAST UPDATED” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services.
If you have any questions about this Privacy Policy, please contact us at info@orionservicesgroup.com or at 920 Broadway, Floor 8, New York, NY 10010.
Because email communications are not always secure, please do not include any sensitive information in your emails to us.
Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), we are providing the following additional details regarding the categories of Personal Information that we collect, use, and disclose about California residents.
The following chart includes the categories of Personal Information, as listed in the CCPA, that we plan to collect and have collected and disclosed within the preceding 12 months, and the categories of third parties to which we disclosed Personal Information for our operational business purposes within the preceding 12 months.
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
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