“Personal Information” is information that identifies you as an individual or relates to an identifiable individual. The Services collect Personal Information, including:
IP address (we may also derive your approximate location from your IP address)
Other information you may disclose to us when you contact us, for example, your title or company
Collection of Personal Information
We and our service providers collect Personal Information in a variety of ways, including:
We collect Personal Information through the Services, for example, when you send us a request or message through the Services, attend one of our events, contact customer service, or participate in a survey.
We receive Personal Information from our affiliates Alpine Investors, Alpine SG, and other affiliated Alpine portfolio companies.
We receive your Personal Information from other sources, for example, publicly available databases
Use of Personal Information
We and our service providers use Personal Information for the following purposes:
To respond to your inquiries and requests, when you contact us via one of our online contact forms or otherwise, for example, when you send us questions or request information from us.
To assess, develop and follow up on business opportunities about which you contact us.
To send administrative information to you, such as changes to our terms, conditions, and policies.
To send you commercial emails, with information about our services, events, and other news about our company.
To better understand your interests and preferences, and other analysis, so we can improve our Services.
We may aggregate and/or anonymize Personal Information so that it will no longer be considered Personal Information. We do so to generate other data for our use, which we may use and disclose for any purpose, as it no longer identifies you or any other individual.
For audits, to verify that our internal processes function as intended and to address legal, regulatory, or contractual requirements.
For fraud prevention and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft.
For enhancing, improving, repairing, maintaining, or modifying our services, as well as undertaking quality assurance measures.
For identifying usage trends, for example, understanding which parts of our Services are of most interest to users.
For determining the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users.
Disclosure of Personal Information
We disclose Personal Information:
You can find information about our affiliates here.
To our third party service providers, to facilitate services they provide to us.
These can include providers of services such as website hosting, data analysis, fraud prevention, information technology and related infrastructure provision, customer service, customer relationship management, marketing, email delivery, auditing, and other services.
Disclosure of Personal Information
We may also use and disclose Personal Information as we believe to be necessary or appropriate:
- to comply with applicable law, to respond to requests from public and government authorities, to cooperate with law enforcement, or for other legal reasons;
- to enforce our terms and conditions; and (c) to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others. We may use, disclose or transfer your information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our assets or stock (including in connection with any bankruptcy or similar proceedings).
Collection of Other Information
We and our service providers may collect Other Information in a variety of ways, including:
Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the version of the Services you are using. We use this information to ensure that the Services function properly.
Pixel tags (also known as web beacons and clear GIFs) may be used to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Services and response rates.
Uses and Disclosures of Other Information
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, we may use and disclose it for the purposes for which we use and disclose Personal Information as detailed in this Policy. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.